Feedback form

Your feedback is important to us. It helps us identify areas for improvement and acknowledge things we’ve done well.

We discourage the use of Artificial Intelligence (AI) when writing your feedback. This is because AI will often replace your genuine experience with generic terms and phrases, and strip out important details. We want to hear, in your own words, what your concerns are, what you think should have happened and what is most important to you. This will help us understand your experience and work with you to address your concerns. If it is difficult to write about your experience, please consider leaving a voice message. This lets you tell us, in your own words, about any concerns or issues you would like to share with us.

You can give your feedback by filling in this online form or you can contact us by:

  • Phone: 1300 872 322 (Voicemail 24 hours)
  • Email: SC-PLO@health.qld.gov.au
  • In writing:
    The Patient Liaison Officer,
    Safety, Quality and Improvement’,
    Nambour General Hospital,
    PO Box 547
    Nambour Qld 4560

If required, we may call you to obtain further information.

Your feedback for us

Tell us a bit about yourself, your experience with our service and your feedback using the form below.

The information you give us when you fill in the feedback form will be kept safe by the Patient Liaison Officer. It will be only be used to address your feedback if you haven’t submitted anonymously.

Read about how we keep your information safe on the Queensland Government website.

What kind of feedback do you have? *
Limit of 2500 characters (approximately 350-500 words).
If your feedback needs more space, please send us an email at the address above.
Date of event If your feedback is about what happened on a specific date.
Do you wish to be contacted with a response?
Do you wish to remain anonymous? * We may not be able to fully review anonymous feedback, but it will be recorded and reviewed.
If you don't wish to remain anonymous
Your date of birth We will only use this to make sure we identify the correct person.
Do you consent for us to access your health records if required to review your concerns? Depending on the issue, selecting ‘No’ may limit our ability to fully review your concern.
Are you giving feedback on behalf of someone else? If you’re giving feedback on behalf of someone else we’ll need to contact them before we can review and release information to you.
Enter your relationship to them, like parent.
If you're giving feedback on behalf of someone else.
Their date of birth We will only use this to make sure we identify the correct person.
Do you have their permission to provide feedback on their behalf?